Terms of Service

Effective 8 July 2026 · Dubai Real Estate Academy, Dubai, United Arab Emirates

These Terms govern your use of Aria ("Aria", "we", "us"), software provided by Dubai Real Estate Academy. By creating an account or connecting a WhatsApp Business account, you agree to these Terms.

1. The service

Aria is a third-party software service that lets a real-estate broker or business connect and manage their own WhatsApp Business account to build a CRM from their conversations through the official WhatsApp Business Platform (Cloud API). Aria is read-only and does not send messages on the broker's behalf. Aria is not a WhatsApp or Meta product.

2. Eligibility

You must be at least 18 and use Aria for a legitimate real-estate business. You are responsible for the accuracy of the account information you provide.

3. Your WhatsApp Business account and authorisation

When you connect your WhatsApp Business account, you authorise Aria to access and process that account's data to build and maintain your CRM. Aria is read-only and does not send messages to your contacts on your behalf. You confirm you are entitled to grant this authorisation. You are responsible for the accuracy of your WhatsApp Business profile and for honouring opt-out and block requests from your contacts.

4. Your responsibilities and compliance

5. Prohibited uses

You must not use Aria to send spam or unsolicited bulk messages, to import non-consented contact lists, to impersonate others, to message in prohibited industries or with prohibited content, or in any way that violates the WhatsApp Business Messaging Policy or applicable law.

6. Fees

Access and pricing are agreed with you at sign-up or in a separate order. WhatsApp Business Platform messaging charges set by Meta, where applicable, are your responsibility.

7. WhatsApp and Meta are not parties

WhatsApp and Meta are not parties to these Terms and provide no warranties in respect of Aria. WhatsApp is a trademark of Meta Platforms, Inc.; Aria is not affiliated with, endorsed by, or sponsored by WhatsApp or Meta.

8. Disclaimers and limitation of liability

Aria is provided "as is" without warranties of any kind to the extent permitted by law. To the maximum extent permitted by law, Dubai Real Estate Academy will not be liable for indirect, incidental or consequential damages, and our total liability is limited to the fees you paid in the 12 months before the claim.

9. Suspension and termination

You may stop using Aria and disconnect your account at any time. We may suspend or terminate access for breach of these Terms or the Acceptable Use Policy, or where required to protect the service or comply with Meta's policies. On termination we delete your data as described in our Privacy Policy and Data Deletion page.

10. Governing law

These Terms are governed by the laws of the Emirate of Dubai and the applicable federal laws of the United Arab Emirates, and the courts of Dubai have jurisdiction.

11. Changes and contact

We may update these Terms and will post changes here with a new effective date. Questions: hello@dubairealestateacademy.ae.